Return and refund policy

Please choose your order carefully as we do not accept returns. All items are final sale and cannot be returned.

Each of our vintage carpets and blankets are hand selected by us personally and we source the finest available pieces. The vintage items are sold in the condition as described. By ordering a vintage item you accept that the item may have imperfections or signs of usage which are not considered as faults or damages.

New items are custom ordered and handmade by the best Moroccan artisans with whom we have built long-term relationships over two decades. We stand 100% by every article and the descriptions that we provide. Some of our products are made with recycled materials which may show imperfections which we think is part of their uniqueness and charm.

In case the item that you have received is not as expected or in the condition as described or shown in the photographs, please let us know within 48 hours of receiving your delivery and we'll be happy to assist you. If after review we have found the item to be of fault, we will contact you to coordinate the return of the item for a credit or a full refund.

Prior to your purchase we are always happy to share more detailed information about the condition of the item with additional photos or video’s.